1. Introduction

Sente, operated by Shimi Razilov ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered browser automation platform.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Name (if provided)
• Profile information from authentication providers (e.g., Auth0)

2.2 Usage Data

We automatically collect information about how you use the Service:

• Test execution logs and results
• Browser automation session data
• Feature usage patterns
• Performance metrics
• Device and browser information
• IP address

2.3 Payment Information

Payment processing is handled by Paddle, our third-party payment processor. We do not directly store your credit card information. Paddle may collect billing details, payment card information, and transaction history. Please refer to Paddle's Privacy Policy for details on their data practices.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

4. Data Sharing

We may share your information with the following third parties:

• Paddle: Payment processing and subscription management
• Auth0: User authentication and identity management
• Amazon Web Services (AWS): Cloud infrastructure and data hosting
• Hyperbrowser: Browser automation infrastructure
• OpenAI/Anthropic: AI processing for natural language test generation

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal or legitimate business purposes (such as resolving disputes or enforcing our agreements).

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct any inaccurate data
• Deletion: Request that we delete your personal data
• Portability: Request a copy of your data in a machine-readable format
• Objection: Object to our processing of your personal data
• Restriction: Request that we limit how we use your data

To exercise any of these rights, please contact us at support@sente.run.

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data centers, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@sente.run